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FAQs

What are Lovinfamily business hours?

Lovinfamily is available to shop online 24/7!

Our regular business hours for shipping and customer service are:

Monday – Friday 10am-6pm PST

We are closed on all major U.S. federal holidays.


What is your return/exchange policy?

You can find our Returns and Exchanges policy.


Where can I purchase Lovinfamily jewelry?

Lovinfamily is available at Lovinfamily.com and various retail stores.


What payment methods do you accept?

We accept Visa, MasterCard, Discover, and American Express.


Are your products ethically produced?

Yes, Lovinfamily  is committed to this policy and conducts business in an ethical, legal, and socially responsible manner. This commitment extends to suppliers and other associated external resources with which we choose to do business with. We purchase goods and services to the highest standards of ethical and environmental trade practices to include the provision of safe working conditions and the protection of workers across our supply chain.


How can I contact you?

Any inquiries about returns + exchanges email us at support@Lovinfamily.com

Any inquiries about other general information email us at support@Lovinfamily.com

Please do not send multiple emails on the same inquiry. We answer all our emails in the order received. If you email us outside of business hours, we will respond when we return to the office. Please expect a longer response time if emailing over the weekend or holiday(s).